Industrial Alliance Auto Insurance Reviews

French customer support barely know how to speak English and are rude. They cancel your insurance without warning. They are not good for road assistance. They say it is on the way just to leave you stranded.

I purchased extended warranty from Birchwood Toyota in Winnipeg through SAL (Industrial Alliance Insurance and Financial Services Inc.) for a 2016 Honda, with the option to cancel the extended warranty within a month and receive a full refund. I submitted the completed cancellation form within a few days of purchase and more than two months later I have received nothing but apologies from SAL along with an email that Birchwood would deal with my cancellation right away, but have yet to be contacted by Birchwood a week later.

Dealership added the extended warranty on the car when we reached them to cancel this out after one month, they said it cannot be cancelled, you have to keep it for next 5 years and you have to pay for it