RSA Auto Insurance Reviews

I've had RSA for my home and auto insurance for some time simply because they were the cheapest provider my Broker had offered. They are impossible to contact for customer service and I have spent 2 hours over the last two weeks trying to contact them to make a one time adjustment to my payment schedule due to starting a new job. I was unable to ever actually talk to anyone and now I've racked up 3 NSF fees waiting for my first pay at my new job. They don't try to contact you at all and will just nonstop bill your account.

Over the last 4 years every experience I've had dealing with them, whether adding or adjusting policies or trying to make payment arrangements jas been a nightmare.

If they were 50% cheaper then a competitor I would still avoid them and I am switching to a new provider today.

First of all i get double charged every month then, when I cancel, they take more money out of my account. This place is a disgrace to humanity and should be shut down for theft and disorganization. I pay 50$ a day and it wont stop. I'm tired of this - do not use royal and sun unless you want to be ripped off and forgot about cause. They dont even have a real phone number

This was a runaround in every sense of the word-they NEVER returned calls, my adjuster switched but they didn't tell me or give me their new contact info, they tried to get me into a bargain body shop rather than one that would repair to spec, they tried to sneak after market parts on, wouldn't pay for winter tires on the rental even though my car had winters, tried to prorate my carseat, and on and on and on. I know a lot of these reviews are written by people who are impossible to get along with but I am a pretty reasonable dude and had nothing but problems with RSA from start to finish. Do not waste your time with them.

A nightmare to deal with on every level. I've benn calling twice a week for 2 months to increase my coverage and can't get a call back.

I got rear ended and my section B that I have and have been paying won't cover me. My adjuster closed my file without notification because she is missing a document. Instead of calling to confirm if I received the document or not she just closed my file. I was badly injured and now no one can return my calls. The vice President of Atlantic Canada won't give me information. His solution was to tell me to get a lawyer.

Buyer beware!!! If you're in an accident they are a nightmare and can't answer any questions or return calls