Terrible crap service
by Red in Toronto on May 13, 2016
1 out of 5 stars
Car Insurance Reviews
State Farm Auto Insurance Reviews
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(121 reviews)
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Friendly responsive and professional. Have handled insurance issues while travelling in the USA and the local agent there treated me as their own customer. Very happy though premiums may be slightly higher than other companies.
Insurance Coverage costs seem excessive due to my age, value of automobile and driving record compared to our previous policies. The agent however was courteous, apologetic and efficient.
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Prices were fair but not the best possibly. Any claims I had were handled very professionally and effeceintly.
our only claim was for windshield replacement and the claim was handled promptly at a service of our choosing
I loved Statefarm, it was a small office and felt like family. When i was in accident they were so good and took care of everything. When i bought a new car they wanted to increase my rate so i found a new one.
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I was for 18 years with Statefarm. Could not match competitor's rates when bought a new vehicle. Did not try to fight for my business. Disappointing.
We really like statefarm but we have been with them for years and then never revisit our package. I think our car insurance should go down because the car is 12 years old.
I have been very pleased with this insurance company. I recently was in a car accident, they were very professional, helpful, and made the claims experience easy to handle and paid me equitably for my loss.
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I have several insurances through State Farm and they have always been amazing with me. They call on a regular basis to make sure everything is good and because I’ve been with them for years they give me major discounts. Rep rocks!! She makes sure I’m happy and getting the best services with the biggest discounts. She keeps tabs on me. Highly recommend!!!
I have been with State Farm since 1987 and now they tell me because of the postal code my policy will double. How do they come up with these numbers? I'm going to call the BBB today I'm that upset with them. I am supposed to get the super premium discount. Now when I run my profile on other sites my rates are half of what State Farm is charging... so much for loyalty. I'm disgusted with this company. The insurance board mandated lower rates not gouging your loyal customers.