Wawanesa Auto Insurance Reviews

Wawanesa- The insurance company you would choose ONLY if your looking for a low rate and no help whatsoever.

If you choose this company you better hope you don't get into an accident. They are no help and I had to keep calling repeatedly for my claim.

The staff is also very rude and unprofessional.

The one and only reason these people are still in business is due to their low rates. You get what you pay for

I had an accident hitting a cow on hwy, Wawanesa was terrible to deal with. I am a senior and had full insurance but when I got done I still owe 6000 on my car and can't buy another because of the debt..it was late at night and a black animal. People have been telling me since this is worst insurance to have so it's my duty to tell all who read these. Thanks^

My truck was just stolen from my property, and i called to Wawanesa and was informed that my coverage doesnt include theft or rental! So pretty much screwed! Really whats the point of having that coverage in the event of a theft? I don’t recommend Wawanesa to anyone

On Sept 15,2015, my 86 year old dad was hit by a truck when he was on a crosswalk on his handicap scooter. The RCMP established that it was the drivers fault. Easy case, right? Wrong! After trying to deal with Wawanesa for months and getting one small cheque, we are having to take them to court to get a settlement. This is now 13 months since the accident and Wawanesa says it needs another 5 months just to ask my dad some questions.
My dad has paid insurance for some 66 years and has very seldom made a claim. Now when he really needs it and should totally be paid, he has to pay a lawyer to sue Wawanesa!
So wrong! My advice...do not use Wawanesa for your insurance!!
I am pulling all my insurance from Wawanesa and taking it elsewhere!

I got in an accident in Jun 2016. It was a collision caused by firefighter truck. Police report says that I am not guilty! Wawanesa insurance adjuster tried to run away from their contract duties, by ignoring and trying to get excuses for not paying to property lost cost! One is clear for me - regardless of my past experience with many other insurance companies: Wawanesa is one of most crooked Companies around. Just scamming is their kind of work. Just realise that getting insured by "that" company is being hooked by their "cheap" rate. You have to realise there is no insurance at all, if you are in trouble. Stay away from that company "1000 miles" away!!!

Sure, the rates may be cheap but there's no peace of mind in relation to their service. Read below for an explanation:

In 2012 I got into a vehicle accident and filed a claim that day and provided a claim number. I was told I would have an adjuster contact me in 72 hours. About a week went by with no update so I gave them a call again only to find they had no record of my previous claim and needed me to file a claim all over again. I was told again that an adjuster would be in contact with me in 72 hours. So I waited.

A few weeks go by and I'm getting notified by the other party's adjuster that the other party has contacted a lawyer as they believe I'm not cooperating. I panic and call again. Shockingly, they have no record of my claim. Again.

So submit a claim for the third time, and because it's been escalated I was told someone would contact me within 48 hours. In true Wawanesa fashion, I don't hear back until I hound them for an adjuster. Finally, the glorious moment happens where they got me and adjuster and the issue was wrapped up in less than a week.

I go on with my life, thinking everything is OK, and then nearly two years later I get an email from a lawyer saying they need my address to serve me a civil lawsuit. I panic. How am I going to afford a lawyer? What is going to happen to me? What am I supposed to do? Will Wawanesa help me seeing as I was insured with them at the time?

I gave them a call and spoke with someone who let me know "Oh, we've known about this litigation for awhile and even hired a lawyer to represent you. I'm sorry we didn't tell you (not that I was the main defendant in the case or anything) and we'll make a note to follow up with you every few months".

As you can imagine, I have a hard time trusting them for their word. So, I keep an eye on the case online. I see the occasionally update from my lawyer (a person I had never met and didn't try to contact me at all). Documents get filed, progress is happening. Then it comes to a standstill on September 17th, 2015.

I spent the next 10 months chronically checking for updates on the case and wondering when my life can keep going. I'm holding off on job applications and house applications because I don't know what is going to happen.

People are busy and litigation can take years, but it got to the point where I finally needed to know what was happening. I emailed the lawyer I had never spoken with to see if he knew who I was and what was happening. To my surprise, the whole thing had been dealt with almost a year before. But again, no one decided to tell me. Not like I was involved or anything.

So, in closing, I do not recommend this company. They don't seem to understand that when something terrible happens and you need your insurance (that you dutifully pay for), the smallest things, like keeping your word and providing updates when things get scary, actually matter.

I got in the accident 2 years ago, every time I call they say, your file under review. I'm paying for the car, which I'm not driving for 2 years.

IF YOU ARE LOOKING TO GET INSURANCE, DONT SIGNED WITH THIS COMPANY.

I'd been with Wawanesa for 20 years through a broker South Land Insurance. Never had any problems with their policy nor did I have any problems with broker. But recently, the customer service of South Land has plummeted into a stinking sewer. I was literarily told off by the an agent. Yeesh!
I'm leaving to another broker and get this, I will be actually paying more.

Lying. Manipulative. Greedy. Disrespectful. Avoid Paul S. and Sherry H. Their famous last words: "You have to fix your issues first."
Wawanesca Insurance= that bad insurance company your friends and family have warned you about.

Terrible service. Terrible rates. Terrible organization.
They sure don't care about their customers.
You could be a good paying customer of 40 years and you get treated like crap.
Good Bye Wawanesa!