Cumis Insurance Auto Insurance Reviews

They are a very BAD CHOICE in any kind of insurance. They have an agent for each individual topic for example damage to your car goes to one person, renewal goes to the other. When you call you will be put on hold for over an hour and the call gets disconnect three out of five times. In 30 years of having insurance, this is by far the worst company ever. All of the reviews that you may have read are very true and 6 months later I am still waiting for my car to be fixed. I would not recommend them to anyone and they got one star because I could not leave it blank.

I was rear-ended and the accident was in no way my fault. The insurance company said that because I needed a new muffler and new exhaust and my car was 6 years old that I had to pay a betterment fee for the repair of $350. This was because they were giving me better parts than those that were on my car prior to the accident ... well, my car was worth more before it was hit and I would not have replaced those parts if I wasn’t rear-ended. Beware of hidden fees. After 10 years with no claims, I will be looking for a new insurance company at renewal due to my first not-at-fault claim.