Customer Service Claim Adjusters
by Highope on Apr 12, 2024
1 out of 5 stars
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(21 reviews)
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Accident Forgiveness (1)
Agent/rep attitude (2)
Agent/rep availability (2)
Agent/rep callbacks (2)
Agent/rep knowledge (1)
Billing/payments (6)
Cancellation experience (4)
Cancellation fee (1)
Claim - adjuster (1)
Claim - not-at-fault (1)
Claim - repair shop (2)
Claim processing time (3)
COVID Handling (1)
Insurance Rates, Prices (2)
New purchase experience (1)
Phone wait times (1)
Policy coverage (3)
Rates for young drivers (1)
Rates in bundle (3)
Review author
Dealing with their customer service is horribly rude, very unprofessional, they forget everything you tell them, and you keep on having to repeat yourself every call. They agree on something and later on they forget it happened. Customer service department needs an overhaul. Judgmental people giving their own opinion to insult you directly. They don't have respect nor care for your business with them. They also lie and try to put words in your mouth. Disgusting!