Cumis Insurance Auto Insurance Reviews

I was rear-ended and the accident was in no way my fault. The insurance company said that because I needed a new muffler and new exhaust and my car was 6 years old that I had to pay a betterment fee for the repair of $350. This was because they were giving me better parts than those that were on my car prior to the accident ... well, my car was worth more before it was hit and I would not have replaced those parts if I wasn’t rear-ended. Beware of hidden fees. After 10 years with no claims, I will be looking for a new insurance company at renewal due to my first not-at-fault claim.

I have been a customer of Cumis for over 10 years, a few years ago I scratched a car in a parking lot and was told if I put through the claim, it wouldn't affect me because it was my first claim. About 8 months ago I got into a collision on the highway where my airbag deployed, so, unfortunately, I got injured, so I have been submitting claims for treatment to get well. This week I received a call telling me that they will not renew my insurance, that I have to find another company...I asked why wouldn't they just increase my rate, their response was: if you have 2 at-fault claims with them, they will not continue with you... I feel that they are kicking me to the curb because of my claims. Funny because I thought insurance was to help us in these situations. I recommend staying away from this company unless you can wrap your car in heavy duty bubble wrap!!