Car Insurance Reviews
AMA Auto Insurance Reviews
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(71 reviews)
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Agent/rep attitude (11)
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Review author
Was t-boned, other driver took 100% fault. Originally the claim was going well until we rejected the low-ball offer for my written-off vehicle. My vehicle was in perfect condition except for the cracked windshield as per the adjuster. We told him we’d have to think about it as it seemed horribly low. He then proceeded to call me 6 times, text me, and email twice, all within two hours!! My husband then emailed him stating how unprofessional he was conducting himself and that we would be consulting with a lawyer. Upon doing that, we were advised to only communicate through email and take as long as we need. Months even. Almost 2 months later and lots of comparison vehicle we had to search online we got 50% more than the original offer. AMA is not here to help you or look out for you. They were awful. An accident that was NOT my fault and I was made to feel like I was being attacked by the insurance company who’s supposed to be on my side.