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AMA Auto Insurance Reviews

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(71 reviews)
AMA
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
11.1%
Agent/rep availability
11.1%
Claim - adjuster
11.1%

Top negative trending topics ?

Agent/rep attitude
55.6%
Agent/rep knowledge
33.3%
Phone wait times
33.3%
Agent/rep availability
22.2%
Cancellation experience
22.2%
Claim - adjuster
22.2%
Agent/rep callbacks
11.1%
Cancellation fee
11.1%
Claim - denial
11.1%
Online quoting
11.1%
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Tags
Agent/rep attitude (1) Billing/payments (1) Cancellation experience (1) Claim - adjuster (2) Claim - denial (1) Claim - not-at-fault (1) Claim - rental car (1) Claim - repair shop (1) Complaints/ombudsman (2) Insurance Rates, Prices (2) Online quoting (1) Policy coverage (2) Rates for good drivers (1)
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Don’t care about their clients

by T’ina on Jun 13, 2024
2 out of 5 stars

This is the worst insurance company ever.
They don’t care about their customers at all, will promise you so many things, but once you are in trouble they keep finding excuses.
Avoid it.

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Review topics
Claim - adjuster Claim - denial