Switching immediately!
by Daaaa on Oct 10, 2023
1 out of 5 stars
Car Insurance Reviews
AMA Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(67 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (9)
Agent/rep availability (4)
Agent/rep callbacks (2)
Agent/rep knowledge (6)
Billing/payments (17)
Broker experience (1)
Cancellation experience (15)
Claim - adjuster (6)
Claim - not-at-fault (1)
Claim - rental car (5)
Claim - repair shop (3)
Claim - towing (1)
Claim - windshield/glass (1)
Claim payout amount (1)
Claim processing time (4)
Complaints/ombudsman (6)
Discounts, deals, rewards (1)
Insurance Rates, Prices (16)
New purchase experience (1)
On-hold times/transfers (2)
Online quoting (1)
Phone wait times (2)
Policy changes experience (1)
Policy coverage (10)
Rates at renewal (1)
Rates competitiveness (3)
Rates for bad drivers (2)
Rates for good drivers (3)
Rates for second driver (2)
Rates for seniors (2)
Rates for young drivers (1)
Rates in bundle (4)
Renewal experience (2)
Review author
Are you interested in?
We have been with AMA for over 50 years. We have had quite a few claims over this time period. The agents are always very helpful, professional, and understanding. The agent processed our recent claim quickly. She provided us with a list of authorized body shops in our area. She advised of additional coverage such as a free rental car during the repairs. She even booked the rental for us. AMA always provides value for the money. We would not go any place else for our insurance needs.
AMA has given us a competitive quote on a car/home package. However, when I was involved in a fender bender where the other party was claiming far too much, they readily paid out what was claimed rather than investigating. When I insisted on looking at the damage the other party was paying, I found they were accepting fuzzy photos sent by the other insurance company which showed nothing. I left them feeling they had no interest in protecting my interest but just simplifying things for themselves at my expense.
I’ve been with AMA for 2 years and after multiple gigantic price hikes I looked into switching and realized AMA charges over 3x more for even less coverage than ANYWHERE else. They also never take out payments on time so be aware they will access your bank whenever they feel like it. Also god forbid you have to make a claim or ask any questions because their workers don’t seem to know anything. Horrible company switching before the end of this month.