Car Insurance Reviews

Westland Insurance Auto Insurance Reviews

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(67 reviews)
Westland Insurance
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Incompetent

by Avoid on Oct 9, 2021
1 out of 5 stars

Something as simple as getting autoplan renewed turned into a 3-month debacle. Avoid if possible. Agent Natasha K in Langley's office was rude and condescending. No one in the office would admit to or fix their error. Their actions and lack of cause not only caused great distress but put my safety at risk. Horrible, horrible experience

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CAR INSURANCE RENEWAL

by Anita den Dikken on Sep 23, 2021
5 out of 5 stars

I went to Westland Insurance at 1286 -56th Street in Tsawwassen on September 21st to renew my auto insurance for the coming year. Laura who did the paperwork went out of her way to check my mileage (this was not easy on my car) and resultingly I received a discount on my monthly payments. I would like to commend her and another agent whose name I did not get for their willingness to help me.
Thank you from the bottom of my heart!

Anita den Dikken

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Vehicle Insurance

by Jody German on Sep 21, 2021
5 out of 5 stars

I visited Westland Ins in Westbank and had the pleasure of having Taleah Tomlin provide me with a quote and insurance on a new vehicle -I will say I was ready to put in for hours as attaining insurance in BC is time-consuming in comparison to Alberta she was extremely efficient and professional answered any questions just overall helpful.
I also seen her previously as I sold a vehicle and accompanied the buyer to Westland and the agent was Taleah she provides provided the exact same service and with a smile and was happy to help out.
I recommend Taleah if you want to get in/out with no hassles and great insurance!

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Excellent Service

by Derek on Sep 14, 2021
5 out of 5 stars

I have been dealing with Marlene J. of the Uptown branch of Westland. She is always professional, kind and knowledgeable. My renewals are done quickly and she always gives excellent recommendations for insurance coverage. Wherever Marlene is working is where I am getting my insurance done at.

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Monica in Sechelt

by Ken Huffman on Sep 4, 2021
5 out of 5 stars

The best service anywhere from this gem of a person while getting my renewal.
Knows everything.

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Such pleasant service

by LS on Aug 14, 2021
5 out of 5 stars

I just wanted to leave a little note to commend the service I received from Alka S. from the Scottsdale Centre Branch in Delta Bc. She was a pleasure to deal with! So personable and a joy. She managed to make a mundane task I had to fulfill a pleasurable enjoyable experience! She should be commended. It was a simple transaction of renewing my RV insurance but I also needed some changes and this was done so in such a positive happy manner, it was a pleasure to be on the call!

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Customer service

by JamieG on Aug 12, 2021
5 out of 5 stars

Nicole M by far was the best ICBC customer service agent I’ve ever dealt with, she was full of knowledge and gave me the best experience and really was very helpful, she definitely is a huge asset to the company.

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Great service every year!

by Jsandeski on Jul 16, 2021
4.5 out of 5 stars

Karrah F from the New West 6 Location is the best! She makes it easy for me to renew my car insurance every year. She is always polite, friendly, and knowledgeable. She keeps me informed of any changes and looks for ways to save me money.
Thanks Karrah!

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No decals after 3 weeks

by Kathryn on Jun 21, 2021
1 out of 5 stars

Decals and paperwork nowhere to be seen after 3 weeks. Agent unresponsive after emails and phone calls. The worst service. No acceptable answers for the delay. If lost I have to call the police. I can't believe this mess. The last response from the new agent waits a month. I most definitely will be using another insurance agency for my renewal next year.

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Great customer service

by Spencer Scott on Jun 16, 2021
5 out of 5 stars

I was helped by Harman S, and he was very friendly, easy to talk to, and knew his stuff regarding insurance quite well. Great customer service and great experience.

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