Car Insurance Reviews

Westland Insurance Auto Insurance Reviews

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(64 reviews)
Westland Insurance
4.4 out of 5 stars:
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Excellent Service

by Derek on Sep 14, 2021
5 out of 5 stars

I have been dealing with Marlene J. of the Uptown branch of Westland. She is always professional, kind and knowledgeable. My renewals are done quickly and she always gives excellent recommendations for insurance coverage. Wherever Marlene is working is where I am getting my insurance done at.

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Monica in Sechelt

by Ken Huffman on Sep 4, 2021
5 out of 5 stars

The best service anywhere from this gem of a person while getting my renewal.
Knows everything.

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Such pleasant service

by LS on Aug 14, 2021
5 out of 5 stars

I just wanted to leave a little note to commend the service I received from Alka S. from the Scottsdale Centre Branch in Delta Bc. She was a pleasure to deal with! So personable and a joy. She managed to make a mundane task I had to fulfill a pleasurable enjoyable experience! She should be commended. It was a simple transaction of renewing my RV insurance but I also needed some changes and this was done so in such a positive happy manner, it was a pleasure to be on the call!

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Customer service

by JamieG on Aug 12, 2021
5 out of 5 stars

Nicole M by far was the best ICBC customer service agent I’ve ever dealt with, she was full of knowledge and gave me the best experience and really was very helpful, she definitely is a huge asset to the company.

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Great service every year!

by Jsandeski on Jul 16, 2021
4.5 out of 5 stars

Karrah F from the New West 6 Location is the best! She makes it easy for me to renew my car insurance every year. She is always polite, friendly, and knowledgeable. She keeps me informed of any changes and looks for ways to save me money.
Thanks Karrah!

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No decals after 3 weeks

by Kathryn on Jun 21, 2021
1 out of 5 stars

Decals and paperwork nowhere to be seen after 3 weeks. Agent unresponsive after emails and phone calls. The worst service. No acceptable answers for the delay. If lost I have to call the police. I can't believe this mess. The last response from the new agent waits a month. I most definitely will be using another insurance agency for my renewal next year.

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Great customer service

by Spencer Scott on Jun 16, 2021
5 out of 5 stars

I was helped by Harman S, and he was very friendly, easy to talk to, and knew his stuff regarding insurance quite well. Great customer service and great experience.

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Tara was the only one

by Asha on Jun 1, 2021
5 out of 5 stars

I had to get some temp insurance and this woman was on top of her stuff. Very helpful, friendly and kind.
THANK YOU SO MUCH!

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Why I use Westland

by Terrence on May 31, 2021
5 out of 5 stars

Last year while renewing my policy, I mentioned that I was passing on a car to my granddaughter for her 16th birthday. Catherine, at Westland in Oliver, said just a second, checked something out and informed me that if my daughter added her name as a driver, then my granddaughter's insurance would cost quite a bit less. Took the car to Victoria and passed on the information to my daughter. My daughter asked about this at her insurance agency and was told that yes it was true. Two results, my granddaughter saved money on her insurance and by telling all her friends who were at that age, gained a lot of statuses. That is why I use Westland, they actually treat you as if they'd like you back. One more result, a young lady in Victoria believes her grandfather is pretty smart for an old guy.

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Pemberton Westland Insurance

by Colin on May 28, 2021
5 out of 5 stars

The service was quick and professional.
Hailey made it really easy and quick.
She has good client relations skills.

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