Poor to say the least (in fact ussess)
by Johny on Mar 2, 2024
1 out of 5 stars
The staff are rude & unfeeling. They treat you like a check list with the least of support. I wouldn't recommend them to people I love or I can't stand. Do yourself a favour pay the difference & leave this company to die the way they leave their clients.
The representatives at Zenith treat you like your asking them for their paycheck. They offer no help in filing your forms. & no structure on what to expect and when.
They sent me not my doctor to a physical therapist's office that had no sanitizer & didn't refill it when they saw me try to use it.
They accessed my injury with no information on me or my accident. It was unkept & the receptionist had to eat in the same place people were being treated. It was obvious they were got a kickback for forcing people prematurely into therapy. They forced their merchandise on me no matter how I insisted I would obtain my own. I left the office in more pain than I went in... I don't recommend & they should be investigated by government.
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Did nothing to help after i had a non-fault accident.
Customer service is poor and not very professional.
Never go back to re-insure again.