Zenith Insurance Auto Insurance Reviews

I was on a working holiday from Australia and purchased the insurance from a broker. The set up was extremely easy and I was careful to select a policy that could be cancelled due to the uncertainty in my travel plans. Covid-19 hit and I attempted to contact my broker through email and phone with zero success before I left the country. I then sent an email to the enquiries team and the broker outline the immediate cancellation of the policy. As per the 30-day cancellation policy of the insurance, I was required to pay extra months insurance. However, the following month the insurance company charged me again. I tried to contact both my broker and the company with no success. I then created a stop payment through my bank CIBC which effectively rejected multiple attempts to charge me. 6 months later I have received an email at my old address outlining that I own them an amount of money that is less than my monthly repayment. Please do not use this company ever.