Car Insurance Reviews

Zenith Insurance Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(16 reviews)
Zenith Insurance
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

Awful

by G L on Sep 19, 2022
1.5 out of 5 stars

33/F/full license, no accidents, no parking tickets or traffic offenses: cleanest record possible.
Zenith charged me 350/month. On average in my small Canadian town, folks pay 110.
To make matters worse, you cannot contact them. I was left on hold for 3 hours past closing time.
Just awful guys. Keep searching!

0 of 0 people found this review helpful. Did you?

YesNo

Horrible and unethical organisation

by Mathew Jose on Dec 4, 2021
1 out of 5 stars

I had my car insurance from them and when I changed my address they increased my monthly premium from $353 to $659, where all other insurance companies were offering around 300.
They never pick up the calls. It was evident that they want to make the max money out of the situation either by me paying the higher premium or leaving and paying a penalty. So I cancelled the policy at the half of the month and they called to tell me about the early cancellation penalty. When I asked them about the half-month premium, the employee said after the final settlement the company will send a cheque to my address. It’s been 3 months and no response.
When I contacted them through my broker (Inova through Costco) I’ve been informed that the employee was wrong and there is nothing the company owes me. It’s a ripoff. Unethical bunch of people working there. A big no from me and I’ll surely warn all my contacts about it. I am taking it up to the Ombudsman and see what happens.

0 of 0 people found this review helpful. Did you?

YesNo