Painful waiting on phone
by Gregory Howard on Apr 12, 2021
2.5 out of 5 stars
Does anyone at TD even look at their reviews? On hold for 2 hours and never did get through. I need to adjust my auto insurance and am unable to speak to an agent. Also, change the TERRIBLE "music" that you have on. No wonder everyone is agitated waiting and listening to that!
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30 min on phone and still waiting to add a third vehicle to policy. Tried doing online and says I don’t have a policy with TD? Like 7 yrs. Said to call another number 😮 No I can’t start over to probably find out I can’t do it online. Shouldn’t be this difficult to change your policy.
If you value your time find a different insurance company.