Bad policy
by Ken Cameron on May 26, 2021
1 out of 5 stars
I still haven't even received a quote. I've been told TD had good prices, but they don't seem to care if I sign up!! I've been on hold for the last time. Screw you people. I'm already paying for a policy, that gives me NOTHING in return. The LEAST you can do is answer your freaking phone!
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I did not renew my motorcycle insurance policy in April due to the cost and Covid pandemic. I received a letter on May 21st saying I need to pay my policy or call this company to cancel. spending close to an hour on hold and getting no human to speak to. I called TD insurance and was informed that they automatically renewed my insurance policy. I guess the new law in Canada according to this company is " Silence is Consent". They informed me that if I wanted to cancel now I would have to pay 71 dollars cancellation fee. BAD insurance company