Don't go here for insurance
by Not impressed on Apr 11, 2024
1 out of 5 stars
Car Insurance Reviews
Onlia Car Insurance Car Insurance Reviews
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(3 reviews)
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Up until this summer, I've been working with an insurance broker whom I had trusted to find me the insurance company with the lowest rate. Before consenting to another renewal, I thought I would check out Onlia and get a quote for a home/auto insurance package. The process was so easy and their customer service agents available via chat and phone were very helpful. In the end, I'm saving about $50 per month (for a comparable level of coverage), which adds up to $600 per year. I also really like how they use everyday language in their communication. Insurance-speak can be daunting!
I hoped to reduce my current auto insurance rate with TD Insurance as it is time to renew it. I was checking multiple websites including getting a quote with Onlia. It was quite easy and not as many questions as most insurance companies aske for but unfortunately the best monthly rate they could offer was still $70 (nearly $850/year) more expensive than my current rate. I was quote $246/month and I currently pay
$174/month with TD Insurance. Maybe I'll check next year if their rates get better.
I was in a head on collision with a transport truck and fell behind on 2 payments, I was given a deadline to pay it, but they revoked my online billing, and the deadline was on a holiday, so there was no customer support, they cancelled my policy, and refused to reinstate it. Then I find out that I had 2 cancellations on my profile, instead of changing my policy when I got a new car, they cancelled it completely and started a new one, with a balance of less than $20 remaining on my old policy so they coded it in their system as cancellation for non-payment. 2 strikes against me, and now I can't get covered anywhere unless I pay at least 6 months in advanced, I likely won't drive again, I can't afford it on a fixed income. WORST INSURANCE EVER