Travel Insurance Reviews

La Capitale Travel Insurance Reviews

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(1 reviews)
La Capitale
1 out of 5 stars:
Customer service:
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Worst insurance ever

by Unsatisfiied customer on Dec 30, 2019
1 out of 5 stars

Since I have turned 45, I have had nothing but issues with them wanting to cancel my insurance, ie misplacing my cheques at their office, to the point that I sent them by registered mail requiring a signature. They have actually cancelled my policy 2 times leaving me with not travel insurance while I was away, then reinstating it. They took approx. $10,000 in return of premium money from me and have now sent me a notice about cancelling my policy because the computer picked up my middle name on the policy and it doesn't match the payer name without my middle name... I called the customer service number listed on my statement but it is in French and was told to call a different number Monday if I want to speak to English representatives. Nothing but issues with this company!

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