Misreprentation
by Unhappy in Calgary on Mar 22, 2024
1 out of 5 stars
I was looking for car and condo insurance. And the broker made it fast easy and explained everything well to me. Agent did a good job in explaining and making me feel comfortable with the decision to go with pc insurance.
Representative was very helpful I and knowledgable. Service was good and I received the correct information. I needed it, thank you.
Long wait times, and people not trained properly. Takes forever to get anyone, at least 30min or longer. Horrible, horrible, horrible would not recommend to anyone.
I have never been treated so badly by a company in my life and the customer service was the worst!!
I would never recommend this insurance company to anyone
My car insurance went up every year even I never had a claim!
Very long waiting time at call Center, unprofessional and helpless customer support!
Definitely NOT recommended!
PC insurance management should look at the company reputation and performance if they care at all!
It is impossible to get a hold of them to change your policies or you get a quote done online and cannot reach them...
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To say I am disappointed is an understatement. When seeking a quote for car and home insurance, I was asked what I was currently paying. I told them. Then the salesperson gave me a quote undercutting my current insurer. I got a call later saying there was a premium increase of $21. I still thought it was worth it. My credit card was charged for the purchase. When I got the documents from the insurer, I found I had to pay an additional $312. This was 15% more than I was originally quoted. When I contacted salesperson, he told me to contact service. Very lengthy delay on trying to get through.
I will not ever deal with PC financial as a broker again.