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Dominion Insurance Auto Insurance Reviews

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(34 reviews)
Dominion Insurance
2 out of 5 stars:
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Dishonest, Cheating, Liars

by IveBeenCheated! on Jun 11, 2016
1 out of 5 stars

A lady cut me off in a parking lot. She did not wait for me to get out of my spot and tried to rush into a parking spot. It was 8:50am and she started work at 9:00am. She still had to drop off her son at the daycare. My broker thinks it was a 50:50 accident which I will accept. However, the adjuster Keisha A. said the fault was mine 100% even though the other driver admitted to being late for work. Keisha A. is unethical and dishonest. Do not trust this company, they make sure to get your money to justify their pitiful job. What a demon filled women!!!

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Dont fall in the trap!

by D-Limit on May 10, 2016
1 out of 5 stars

Worst experience ever. I hate dealing with car insurance and this is why. Got a quote through KTX Insurance Brokers for Dominion auto insurance, initially premium was $2500, I accepted, they opened policy and then checked drivers abstract, two minor offences showed up that expire in September of this year. Premium went up to $3,800! Robbery! Now I need to pay cancellation fee and go with someone else that will insure me for much less even with 2 small infractions. From past experience insurance companies check drivers abstract before opening policy. Why doesn't Dominion do this? Watch out for this trap! Thieves!

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Claim experience and support

by Carlos on Apr 10, 2016
5 out of 5 stars

I had an accident last December, driven a car over a US road when I got a black ice. My first accident since I was establish here in Canada (over 10 years), so despite I had cero experience under claim process. I just contact my broker agent (Sturino & Associates), then a Claim Professional in behave of Travelers contacted me with outstanding professional attitude. Her phone or email replies were always on time. I was prepare to fight again my insurance company in order to defend my rights, but from the first time to the last communication I invariably found a helper hand and I customer service compromised professional contact working for my Insurance Company.

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Never again

by Theft and Intimidated on Jun 29, 2015
1 out of 5 stars

I was in an accident...It was -27 out and was giving a customer a ride home as well..Other driver was impaired I'm sure, but no police would attend.

Regardless the other driver came from their lane into mine and side swiped my car. Because I knew the person in the car with me just as a customer and only their first name. They said he was not a credible witness. Blamed both of us and we both had to pay..This is ridiculous, straight out theft. It has got so bad that we need to start installing cameras in our cars? Millions of dollars a year from the public for claims just like this.

When I complained..my response was "Its the law" (basically too bad). They tried to force a claim and intimidated my spouse via email and calls for info (her name on the policy as well). The sad part is...They think this is totally acceptable if you like it or not...We are changing companies,

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