Dominion Insurance Auto Insurance Reviews

any claims were handled professionally

Reacted to any questions or concerns in a timely manner

Always seem competitive and up to date on industry standards.

Firstly, I'd like to say that I read the previous reviews and I want to express heartfelt empathy for the experiences of others that have posted on this site about negative experiences. I've been with Travelers (Chieftain/Dominion) for approx 10 years. I've had 2 accidents (roughly 10 years apart), neither at fault, no tickets or any other claims. Both my home and auto policies are with them. I have accident forgiveness and my rates didn't increase as a result of the accidents. The claims process was honest and straightforward. My broker handled a lot of the details for me, and I was connected with agents from Travelers as needed. Rental cars were covered, repairs were done promptly and as expected. The one thing that was negative on the repairs to my car is that due to the age of my car (4 years old at the time), I couldn't get a new OEM part covered. I had to go aftermarket for the bumper I needed or else have the shop buff/repair the existing bumper. Minor thing, I just wasn't aware of it and surprises aren't fun during these processes. Not a huge deal. Overall, I didn't get run-around from the company during a claim.