First time forgiveness
by kimFromOakville on Jan 16, 2020
1 out of 5 stars
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What an amazing insurance company it is! My husband had first time accident since it was unprotected left turn, came to his full-fault. At first, everything was smooth, the car was sent to Garage, got a rental car which we even returned during Christmas break. After the new year, my husband called Chieftain about the first-time forgiveness policy. The person on the phone responded to talk to the broker. We wouldn't say it was a quite respectful response. And then, here letter came to cancel our policy without explaining any reason. Now we need to go through the painful process of finding new insurance company.