Chieftain Insurance Auto Insurance Reviews

I found that is difficult to reach any representative via phone, if you leave a message and ask them to call back, they will never call you. It is difficult to make any change since you can't reach them easily. Don't think about email because they want to reply to you most of the time. I didn't have a claim with Chieftain, but I believe that will not be a good experience.

What an amazing insurance company it is! My husband had first time accident since it was unprotected left turn, came to his full-fault. At first, everything was smooth, the car was sent to Garage, got a rental car which we even returned during Christmas break. After the new year, my husband called Chieftain about the first-time forgiveness policy. The person on the phone responded to talk to the broker. We wouldn't say it was a quite respectful response. And then, here letter came to cancel our policy without explaining any reason. Now we need to go through the painful process of finding new insurance company.

Agree with all the reviews I read here and yes it's all true, this company always start with you with a low rate, in fact, it's a very low rate that nobody can compete against but because they work on a monthly basis not yearly they can and they do increase the rate all the time. I have been with them for almost 3 years and in this last year alone I get rate increase at least 4 times, sometimes increase even happening every month and when you ask why you get no response why or any valid reason other than - yeah we did what are you going to do? In a year or so with this insane increase, they will be more expensive than any other company and therefore I will be changing, in fact, I'm shopping around already.