Federated Insurance Auto Insurance Reviews

I have been with Federated Insurance for 6 years and have been handed off to multiple agents (like the review above stated) 3 times. That is not a huge issue (maybe the agent no longer worked there or changed positions...fine.) but what bothered me is that I never received any correspondence stating so, so each time I called, I never knew who to speak with. Two years ago, i got into an accident and it was a terrible run around. I never knew where I stood or what came next or who i should be following up with or who should follow up with me (this was my first accident in 14 years). I was informed that my insurance wouldn't increase until things were finalized (they would determine who was at fault, yadda yadda...)...next thing you know... a nice $1000 added to my insurance. A few days ago I received a letter in the mail from ANOTHER insurance company stating "A little while ago, Federated Insurance Company of Canada sent you a letter advising that we would be providing you with an insurance renewal offer." Excuse me, what?! I felt like I was just handed off without warning and I had no value to this company. A 6 six year record with this company down the drain and I was forced to start from scratch with another company. Well...that i suppose was a minor relief until I opened the letter and saw ANOTHER $1000 increase added to the policy amount. You better believe I spent my entire day at work calling different companies for quotes. I understand insurance increases after after an accident..I get it. It's how everything unfolded that made me feel sour towards this company.

I'm not one to write reviews either but after this experience started reading the reviews of the companies I inquired about and I found value in it. You can take you chances if you wish, but USE AT YOUR OWN DISCRETION.