Sonnet Auto Insurance Reviews

Due to the fact that I had an employer who was not able to pay me on time, I would often try to make my payments before the actual date that my car insurance was due. As a result of paying for my car insurance two days early, they made it so that it looks like I have missed a payment, When in fact, I made the payment prior to the due date. This resulted in them cancelling my insurance For failure to make a payment, even though I made my payments all beforehand or on time.

I would never recommend this company. I am owed a refund ($72.53) still not in my PayPal account after 30 days since I cancelled the auto policy (I sold my car). I am getting nothing but smoke and mirrors ("technical issues") and nonsense from them. This is absolutely ridiculous to be at this point when for over 3 years I faithfully paid my premium timely each month. But when it comes to paying their customers back timely, no scruples. They have held my money for a month to earn what? Pennies of interest? How is it a "technical issue" to send a PayPal transaction? It takes seconds to log in and send a payment manually, which their Finance Dept. should have done immediately upon hearing from me via a CSR agent that the payment they took 2 weeks to process never arrived (cancelled the 10th; finally got around to supposedly processing the PayPal refund on the 26th of Dec.---- that is incredible enough, right?). Just told today they are still looking into this... Good grief, who is running this slipshod operation anyway?