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Sonnet Auto Insurance Reviews

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(154 reviews)
Sonnet
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Good price but horrible customer service

by Shawn Erridge on Aug 8, 2023
2 out of 5 stars

They are one of the least expensive companies in Quebec for auto insurance. This is reflected by their horrible customer service. My car was stolen over two months ago and I still have not received money despite the adjuster telling me "the cheque has been mailed" more than once and over a month ago.
The car was stolen on June 15, 2023, and the cheque was apparently mailed on August 2
They do not respond in a timely fashion. They do not address their horrible customer service even after speaking with a manager. This is the worst company.

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