Sonnet Auto Insurance Reviews

Sonnet which is owned by Economical Insurance is one of the worst insurance companies by far. I got into a collision in November 2019, where I knew my car was written off, contacted them right away. At first, they were responding to the claim, assured me I would get a rental and the claim would be dealt with. The best day they took my car to their free storage so the cost wouldn’t be incurred. Weeks went by and then suddenly my case was transferred over to an investigator. Still had no rental, unsure where exactly my car was, my car was financed so the bills are accumulating. After we continued to email the claims investigator she stopped responding. I then had to hire a lawyer because I felt I was being poorly treated. Not only did I pay for my insurance, I had never missed a payment and I hadn’t got a rental nor did I know where my car was. Fast forward to almost a year later, with COVID and my lawyer fighting for me, we were able to get a rental and full settlement. It shouldn’t of took sonnet 11 months to settle my claim. If I didn’t have help I would of fell behind on my car payments during that 11 months and sonnet would’ve tried to not pay my claim. No one should go through the stress I went through. Don’t go!

I was hit by a deer with my 40 000 dollars car and this auto company wrote off my vehicle and did not give me what the vehicle was worth and screwed me over as much they could to not pay up the full balance! Today I was left with 10 000$ to pay out of pocket and they did not offer any buy-backs of the vehicle and came a took the vehicle from my house and screwed me for 10 000$! WATCH OUT! BE AWARE THEY WILL SCREW YOU AND YOU LIFE hitting a deer is an act of god and living in Alberta your bound to hit one. Thanks again Sonnet!