Don’t be fooled
by SP on Nov 1, 2023
1.5 out of 5 stars
Car Insurance Reviews
Sonnet Auto Insurance Reviews
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(154 reviews)
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Agent/rep attitude (12)
Agent/rep availability (24)
Agent/rep callbacks (13)
Agent/rep knowledge (14)
App to track driving (1)
Billing/payments (21)
Cancellation experience (41)
Cancellation fee (6)
Claim - adjuster (11)
Claim - denial (5)
Claim - not-at-fault (4)
Claim - rental car (5)
Claim - repair shop (4)
Claim - theft (1)
Claim - total loss (1)
Claim - towing (2)
Claim - windshield/glass (3)
Claim payout amount (2)
Claim processing time (16)
Complaints/ombudsman (2)
COVID Handling (2)
Discounts, deals, rewards (1)
Email/message wait time (1)
Insurance Rates, Prices (7)
Late payment fee / NSF (1)
New purchase experience (3)
On-hold times/transfers (2)
Online quoting (2)
Paper mail experience (1)
Parking/pausing policy (1)
Phone wait times (7)
Policy changes experience (3)
Policy coverage (6)
Rates after claim (1)
Rates at renewal (16)
Rates competitiveness (5)
Rates for good drivers (8)
Rates for second driver (1)
Rates for young drivers (1)
Rates in bundle (1)
Refund (2)
Renewal experience (12)
Website experience (6)
Review author
First year with Sonnet was great, problems come at the time of renewal. My car insurance went up $150 a month and home insurance $30. I had a minor speeding ticket, no claims and no accidents. No claims ever filed for home. The increase in premiums is outrageous and there is no explanation. They lost me as a customer in just 1 year!