ICBC Auto Insurance Reviews

Basic insurance covers almost nothing. You have to always buy "extra" stuff just to get a reasonable insurance package. And they always up-sell product with scare tactics. "Someone got sued for 5 mil, so you have to have it", for extra because the basic insurance is crap. "If you hit a Hydro pole you'll have to pay for replacing the pole unless you have collision", another scare tactic that just proves the basic coverage is junk. Then when you do have a claim, and you have all the insurance, they let you fight it out with their "accredited" body shop when the body shop does poor work. So I'm on my own to deal with the poor quality of body work? As a customer, ICBC should have your back and make sure your car is fixed properly. They do not have your back, believe me. I don't think ICBC'c top executives deserve their $500,000 pay-check.

I hit a pot hole and the plastic skid plate under the front bumper received some broken clips as a result. The noise was loud so just in case there was suspension damage I called to see if I should file a claim. The lady I spoke with advised me that if I filed a claim and it was never processed, the claim number would die. No consequences. I took my vehicle to a dealer who replaced the clips for 71.90 which included labour. I called ICBC back to kill the claim number and was told it would still be on my file indefinitely.
Had I known that, I would not have filed a claim number until I had the damage assessed, but now, I realize the ads on TV that accuse them of lying are quite valid. Don't trust them for any thing. They are liars!
are quite valid. Bottom line. Don't trust them for anything. They are liars!