ICBC Auto Insurance Reviews

I had recently replaced my original very good windshield for my car worth 1200$. I had never had issues with my windshield since I bought this car. But it cracked and had to replace it. I chose an authorized glass shop because they came to my address to do the replacement. Two months after I moved as usual my inside mirror and it came off talking out a piece of my windshield. The Shop AGS Port Coquitlam barely scheduled me “a courtesy” replacement. I called ICBC and the manager but they are useless. Just think of the type of business ICBC is doing authorizing all shops to replace a 1200$ windshield with an after-market one worth 350$. Shame on you ICBC! After all these money we are paying, as a customer, I felt not only unprotected but I had to deal with a manager that doesn’t even read my emails and he barely calls back. An incorrect business which officially is stealing from the value of cars. ICBC encourages after-market cheap products and the CEO of this company is earning at least 2 million dollars per year!!!

Took them over 5 months to get me a windshield. In that 5 months, I was paying full price for my insurance when they deemed it undrivable 5 months ago. They will and can take anything out of your bank account if they have your details. Without ever saying sorry here's the difference that we weren't supposed to take. Also, I signed the paper for 6 months of insurance in October it's July and they still take money monthly. They are scammers. I'm starting to hate BC because of them. I would never recommend getting your license through ICBC. Stay away. Would be better to move.

Well over a month, no replacement windshield for my 1994 Chevrolet Z28.

Replacement supplier is providing ICBC and other insured with distorted replacement glass.

I got a rock chip on my windshield so I went to my local autoglass company to have it fixed before the chip became a cracked windshield. Most insurers cover the cost of a chip repair to save having to replace the windshield.
Not ICBC, they wanted me to pay $200 deductible to fix the chip which ended up costing me just $55 out of pocket. The advice from the ICBC claims rep Jeff was pay the $200 deductible and get a new windshield because they will not pay for rock chip repair.
And now they want to put our rates up another 4%.