ICBC Auto Insurance Reviews

Spent the last two years begging literally anyone at that company to do their jobs. Absolutely zero sense of urgency and every claim ends with "because we say so" non communication and bullying. Without question the worst run company in BC. Was an employee at the time of claim and quit in disgust. Trying to get my pension out of the company is even more infuriating than the claims process. I have given up on my claim as fighting for money I put into the company is taking even more time and effort than fighting over my claim. I just want my money, not even the lost wages and medical expenses, MY MONEY that I contributed so I can put this chapter of my life behind me. Maybe I will update in 6 months when someone from that entitled group of do nothings finally decides to at a bare minimum tell me to pound sand. ICBC delays with non decisions that, because no denial has been issued, make what little dispute resolution they have not highjacked and redirected back to themselves inapplicable. You can't dispute a decision that ICBC refuses to make. Absolutely embarrassing. My entire life is on hold and I am swimming in debt because the culture at ICBC is not to provide a service but to skim information right up until the point you find some reason to defer, deflect, dismiss, or deny with zero explanation then go back to playing Candy Crush 7 hours out of a 7.5 hour shift.

I was seriously injured in 2013 through no fault of my own and didn’t receive fair compensation until 9 years later in 2022. They treated me horribly every step of the way. I hope I’m an anomaly but sadly I believe the horrible experience I had is typical of most human beings asking for fair support after being seriously injured on BC roads. I fought for the entire community of accident victims. Sadly this organization systematically bullies accident victims and people with disabilities.