Johnson Insurance Auto Insurance Reviews

I called in to add myself as a second driver and no consent was requested from my father. I called in about an unexpected $500 invoice and suddenly my father's consent was required. I asked that they call my father to request consent. I said I would let my father know to expect a call. When I called them back to tell them they can call my father they decided they would not call a number that is not on file. My father would be at work... he possibly cannot pick up the phone at home.

My concern is just that when they are able to add more insurers (getting more money from us) they will do it all with no consent from the account holder, however, if you suddenly have a question or concern it will not be heard without the account holder's consent.

No consistency and very obviously after the money. The worst customer service, absolutely horrible.

My husband has been with these guys for many years... we ended up finding a better rate and someone we could talk to in person. We called to cancel and asked if there is anything else we need to pay. She answered no. I now have a 1.73.53 cent bill and 2 bounced payment fees. Happy I got my husband out of this place! They will be getting it thrown right back.