Car Insurance Reviews
Johnson Insurance Auto Insurance Reviews
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(198 reviews)
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Agent/rep attitude (6)
Agent/rep availability (4)
Agent/rep callbacks (4)
Agent/rep knowledge (7)
Billing/payments (41)
Cancellation experience (40)
Cancellation fee (4)
Claim - adjuster (5)
Claim - denial (1)
Claim - not-at-fault (3)
Claim - rental car (5)
Claim - repair shop (9)
Claim - theft (2)
Claim - total loss (3)
Claim - windshield/glass (2)
Claim payout amount (1)
Claim processing time (7)
Complaints/ombudsman (11)
COVID Handling (1)
Discounts, deals, rewards (2)
Email/message wait time (5)
Insurance Rates, Prices (36)
Legal actions (1)
Online chat (1)
Phone wait times (10)
Policy changes experience (4)
Policy coverage (26)
Rates after claim (1)
Rates at renewal (6)
Rates competitiveness (7)
Rates for bad drivers (4)
Rates for good drivers (7)
Rates for long-term clients (1)
Rates for second driver (1)
Rates for seniors (1)
Rates for students (2)
Rates for young drivers (1)
Rates in bundle (2)
Refund (1)
Renewal experience (1)
Review author
I don’t usually give reviews but Johnsons left me with an unforgettable bad experience. I just wished I had read the reviews before. After I was told that I was not going to be cover fully on my auto insurance on my brand new vehicle I decided to find another insurance that would cover me fully! Then when I call to cancel they said they were going to charge me $250 for cancellation and then after I cancel they still took the payment out of my account and they said it's going to be refunded to me it's been a month and I haven't seen the refund yet every time I call they gave me wrong information. There's more but it would be too long to write all I have to say is Johnsons Insurance is the worst. I would never recommend anyone to go with this company.