Car Insurance Reviews

MPI Auto Insurance Reviews

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(59 reviews)
MPI
1.8 out of 5 stars:
Customer service:
Value for Money:
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Claim response

by Anthony Black on Dec 15, 2022
2.5 out of 5 stars

My son hit a deer outside Oak Bank that happened on 12 November it is now 15 December the adjuster took her time on getting the claim advanced now being so lucky and privileged she has finally answered her phone and advised me that’s a check for his vehicle that he has been without for a month and will be another two weeks before he gets it right at Christmas time but nobody’s around...

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Vandalism claim

by Jsb on Aug 12, 2022
2 out of 5 stars

Claim experience way worse than vandalism. Slashed tire and broken door glass. It was towed away and still waiting for the adjuster to look at it after 5 days. Anyone could adjust it with one quick look. Phoned them. On hold for nearly 2 hours. No answer and rude. No update on claim status. I phoned the tow truck company. Much more courteous. They told me what little they knew but were very courteous and empathetic. Cannot complain about customer service. They have none!!!

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