Car Insurance Reviews

Primmum Insurance Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(19 reviews)
Primmum Insurance
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

Low quality service

by Sjrimell on Feb 27, 2021
1 out of 5 stars

Adjuster refused to include the cracked windshield in the claim.
Missed the fact that the spare was gone and holding mechanism was damaged.
Claims adjuster provided poor information and we kept wondering how things would be handled. Just a very disappointing experience. After 20+ years we are now shopping for a new insurer.
I do not recommend TD for any of your needs.

0 of 0 people found this review helpful. Did you?

YesNo

Horrible Customer Service

by Sagi77 on Oct 20, 2017
1.5 out of 5 stars

Called in at 7 pm Friday evening to inquire about windshield stone chip repair and whether it would affect my premium, I was transferred to 6 different reps and no one had a clear answer, I believe they use fake names but the last rep named Jeffery muted his phone twice for well over 30 seconds and did not even apologize. looks like they did not like me calling them on Friday just an hour before they close just ridiculous.
I have been with these crooks for last three years I guess it is time to switch especially when there is no difference on my premiums even after three accident/ticket free years.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics