RSA Auto Insurance Reviews
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Why have you increased my auto premium by almost 29% = $386 more than last year! I have had no claims, nor any tickets. I am retired and definitely do not deserve what you've done!! What's my recourse - social media? - changing insurance companies? - definitely, need to tell everyone what you've done!
It has now been 2+ months since my accident and I still have not heard from my adjuster, even with the repeated effort from my broker and I. My adjuster has no sense of time or even the slightest bit of customer service. He works on his own clock and the experience has been so exhausting all I can say is if you receive him, run.
This is my first review ever and I have to say that this is the worst insurance company ever!!! I changed my car for a Honda Civic 2018 and now they want to charge me 276$ per month!!! How is this possible!! I never had a ticket or an accident!! I can’t believe that!! NEVER GO WITH THIS COMPANY!!
RSA recommend HUB Insurance now! Great service they said... Wrong... Very bad! I was told yesterday - have only 1 agent to do new business. Left 2 messages - no callback... I called back today - explained, and was told: "she is not on the phone, I will put her on." NOPE... I got her voice mail again. So, I called back asked for a Manager (?) She said, I will have her call me - never happened... Guess they don't want my business. I won't give them my business! Imagine, you have a claim but can never get a person to help... GOOD LUCK !!!