State Farm Auto Insurance Reviews

Over the past few years, as they have transitioned to Desjardin, State Farm has become the absolute worst provider of insurance. I have never had a claim, both auto and home insurance - does not matter to them, they just want your premium and will not answer a question. I dread if I should ever have to make a claim. Stay away from State Farm.

This review is based on my experience dealing with this State Farm agency for my home and auto insurance. The people working for this agency are nice but they have no clue about customer service. They quoted me one price for both my home and auto insurance and when it was time to sign, both prices went up by about 10% from what I was originally quoted. They were slow to get back to me. They are not knowledgeable of their own system. I was told by an agent that my home insurance was stopped (even though I had just renewed it) and later she told me that it was not true and that she was looking at the wrong info! I had such a bad experience buying an auto and home insurance that I am now worried what would happen if I have a claim. I will try to cancel my policies with this company if I can.