State Farm Auto Insurance Reviews

My family and i have been with state farm for years. Never a problem. However this last two years have been awful for me. I feel forced to leave the company that was once so good. Since certa became part or owners,nothing but mistakes that cost me. If my rate stayed the same month to month, i could budget. With out relying on these people. I called and asked for them to stop the auto pays. I never know when to money will actually come out. They refused. My bank tells me to close the account, and set up a new one. Why should i have to? I would have to change all my other accounts. I am very upset with the person i don't have a choice but to speak to at this company, absolutely useless and uncaring. The snippy comments and lack of empathy. Besides the auto pay issue, they cant get the communication with head office. OR it really is the incompetent office worker. I get bills sent saying the money is due a certain day. Then the money gets taken out whenever. Sometimes i try and pay back when the money is available and they take the payment for the car and put it toward my house?!? Why would i pay the damned house insurance for three months in advance when i had no |€|*[€| car insurance. I asked about it to the moron they have answering the phones at the office and was told they cant transfer the payment or refund me. The last thing that happened was they send me a notice, say i owed x amountp of dollars. On the date due they take DOUBLE. Or tried too. I had the amount in the account but not double. So boom bank hits me nsf charge. Same day, my mortage company tries to ding me for no fire insurance. Seems the company forgot to send the reinstatement to my mortgage company. So THEY tried to charge me for not having insurance. Again had gotten nsf charges. So 90 in charges from my bank because these arses wont even try anymore. I tried explaining. I am on a very limited budget. I need to know how much and when money is due. They wont work with me at all. Now i am shopping elsewhere. So will my family.

A client of State Farm caused considerable fire damage to our property, and state farm ran us around for 2 years, with low ball offers to settle. When we finally came up with a number just to get this off our backs, they again came up with something lower. While we were thinking about their last offer, they sent us a notification stating we were too late, and that they would not pay anything, for their client's neglect.

They use scam, Con Man style tactics. "Like a Bad Neighbor" State farm will screw you at any opportunity.

I had a small accident which included a windshield damage. The inspector didn't think it was due to the accident and didn't include it in the estimate. I was told I couldn't make an appointment with anybody unless I have an evidence. It was ridiculous. I demanded email communications for any records but they just called me which they actually recorded every time. How is it fair?? They are not reachable. I felt like I was dealing with Rogers' customer service or something. Don't go for State Farm, unless you can prove everything that happens to your car and you!!