Horrible
by AOS on Nov 15, 2013
1.5 out of 5 stars
Car Insurance Reviews
State Farm Auto Insurance Reviews
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(119 reviews)
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Review author
I have my car insured by the state farm for 2 months
the reason why it is only 2 month long is the mistake of the agent while she process our files, which is OK because people do make mistakes. However, what can not be tolerant is, as we have to re-apply the insurance again, the quote increased from $220/month to 380/month! We tried to ask exactly why this is happening and the response is: due to the cancellation of previous agreement, they will increase the cost of next quote. Which is ridiculous because it is state farm first bring up this issue and stop the insurance by themselves, to be more specific it is their agent's mistakes. Yet, they are cold and did not even willing to discuss this! As a customer this is totally wrong and can not be accept.
Then we switch to TD insurance, with exactly same car and driver. Right now they charge $190/month, and relatively better services. I could't say TD is the best but certainly better than State farm.