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State Farm Auto Insurance Reviews

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(121 reviews)
State Farm
1.9 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
33.3%
Agent/rep availability
33.3%
Agent/rep callbacks
33.3%
Agent/rep knowledge
33.3%
Rates competitiveness
33.3%

Top negative trending topics ?

Agent/rep availability
33.3%
Agent/rep callbacks
33.3%
Agent/rep knowledge
33.3%
Claim - adjuster
33.3%
Claim - denial
33.3%
Legal actions
33.3%
Policy clarity
33.3%
Policy coverage
33.3%
Rates competitiveness
33.3%
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Billing/payments (3) Cancellation experience (1) Claim - repair shop (1) Discounts, deals, rewards (1) Insurance Rates, Prices (5) Policy coverage (1)
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inconsistent information

by poll on Aug 31, 2013
2 out of 5 stars

i have 2 cars under my name. i wanted to add one more with my daughter's name. called the company for a quote and they said $160 for the car. after a few weeks, they called. telling me to pay $300 for my daughter's car. they said my daughter has to have only her name on the insurance and that i have already too much under my name. they said it was okay before when i asked for a quote.

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Review topics
Insurance Rates, Prices Cancellation experience