State Farm Auto Insurance Reviews

been with them for five years, clean driving record never made a claim and i'm over 25 years of age. Still getting charged a rate $50 more then most other companies. Traded in old car for a new one and changed my polices with them. Got a bill in the mail for almost double what I had agreed to pay. I called them, they told me about all the hidden charges and the double first payment they had failed to tell me to be expecting when I agreed to the quote they gave me. The agent at the location I use then proceeded to get rude with me, tell me I was stupid and that they never tell their customers the grand total of their policies or their monthly payments. So they withhold information, train their employees to twist words so customers believe they are paying much less then what they really are and when a customer stands up for themselves they call them stupid. Never once did this agent say he was sorry for the "misunderstanding", say that his co-worker must have used the wrong words, or offered me anything to try to fix the problem. He said it was my fault because I'm stupid. If you are smart you will never use state farm, I know I never will again!

mistakenly they start to charge me more then they should. they didn't refund me overpayment in 2 months so I cancel insurance. they charge me a monthly payment fee for cancelation! they charge $20 for address change. I couldn't expect this in my worst imagination.

I had several years of no-claim insurance with Statefarm in Canada, followed by 6 years of no-claim insurance in the UK. When I returned to Canada I was surprised that not only were they slow to return calls, that they would not offer me a quote! Quite clearly I will never use them again for this experience.

I have my car insured by the state farm for 2 months
the reason why it is only 2 month long is the mistake of the agent while she process our files, which is OK because people do make mistakes. However, what can not be tolerant is, as we have to re-apply the insurance again, the quote increased from $220/month to 380/month! We tried to ask exactly why this is happening and the response is: due to the cancellation of previous agreement, they will increase the cost of next quote. Which is ridiculous because it is state farm first bring up this issue and stop the insurance by themselves, to be more specific it is their agent's mistakes. Yet, they are cold and did not even willing to discuss this! As a customer this is totally wrong and can not be accept.

Then we switch to TD insurance, with exactly same car and driver. Right now they charge $190/month, and relatively better services. I could't say TD is the best but certainly better than State farm.