TERRIBLE CUSTOMER SERVICE
by Tituana on Apr 4, 2017
1 out of 5 stars
Car Insurance Reviews
Wawanesa Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(127 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (5)
Agent/rep availability (4)
Agent/rep callbacks (1)
Agent/rep knowledge (3)
Billing/payments (27)
Broker experience (1)
Cancellation experience (8)
Cancellation fee (1)
Claim - adjuster (5)
Claim - denial (4)
Claim - not-at-fault (2)
Claim - rental car (8)
Claim - repair shop (8)
Claim - total loss (1)
Claim - windshield/glass (2)
Claim payout amount (4)
Claim processing time (5)
Complaints/ombudsman (10)
Insurance Rates, Prices (16)
Phone wait times (2)
Policy changes experience (2)
Policy coverage (23)
Rates after claim (1)
Rates competitiveness (2)
Rates for bad drivers (1)
Rates for good drivers (1)
Rates for long-term clients (1)
Rates for second driver (1)
Rates for young drivers (1)
Rates in bundle (1)
Renewal experience (1)
Review author
Awful customer service! Right from the start speaking with my customer service rep has been such a hassle. I called to inquire about adding another vehicle to my policy, she gave me one quote and then finalized it, to tell me later, after my daughter was added, that it will be more expensive... Calling numerous times, not being able to get any answers, always around the bush... Very frustrating, I don't understand the kind of customer service that is being provided.. I found another company and I will not be ever using their services. Ever.