Wawanesa Auto Insurance Reviews

This company had a very bad customer service,they have no patience, very unprofessional,the agent never respond to call back,I have claim that never solve for one month.they never answer my question clearly.it Was terrible.,I have to talk to different agent and most of them are terrible. :-(

rates are good but when it comes to claims the adjusters talk back at you yell at you…

Dont let this company fool you. Most if not all the reviews are based on people who have not been in an accident or who have not submitted a claim. Steer absolutely clear of this company. Their rates are the only thing going for them. Don't wait to find out what its really like to submit a claim to this company. Adjusters that talk down to you and haven't got a clue whats going on because they just follow policies and procedures.
Run down walk away from this company. Do your self a favor and go with the best. Western! Skip this company all together. Horrible communication skills. If Wawanesa was the only insurance company left in the world, I would drive without insurance and take my chances.
Guys don't let the figures sway you, they are the absolute worst insurance company ever. They are at the top of the worst.
Don't fool yourself I've been with them for many years too, and everything was fine. Until I needed them.

I was rear ended resulting in a minor dent in December 2012. It is now four months later and despite numerous attempts to contact the assigned agent by phone and email by both myself and my broker I have yet to make a claim. This was after 8 phone calls and seventeen emails that I initiated. The system of reporting an accident requires a verbal presence with the adjuster on the phone. Sending written cdetails under one's signature is not acceptable. The adjuster refuses to set a phone time but calls randomly. Even with thus random calling he only made an attempt to call twice in this whole period of time. My return calls and detailed emails went unanswered. I would NEVER insure with Wawanesa again.