Car Insurance Reviews
La Capitale Auto Insurance Reviews
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(28 reviews)
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Agent/rep knowledge (1)
Billing/payments (2)
Cancellation experience (3)
Claim - adjuster (1)
Claim - not-at-fault (2)
Claim - rental car (1)
Claim - repair shop (2)
Claim - windshield/glass (1)
Complaints/ombudsman (2)
Insurance Rates, Prices (2)
New purchase experience (2)
Policy coverage (6)
Rates for bad drivers (1)
Rates for good drivers (1)
Review author
I had my insurance with La Capitale when someone did a hit and run with my car. I called them explaining it wasn't a big damage, so I was told they will fill only the information not as a claim and send me someone to review and estimate the damage before claim it. As per the price to repair that it wasn't that big, about 300$, I repaired myself. I called them to let them know I won't claim that hit and run and they said OK it won't be as a claim on your file. After 2 years I moved to another company because they offered me better price and I found La Capitale put in my file the hit and run as a claim and even saying they paid for the repair...1500$. More over they had the garage invoice where supposedly repaired my car. After called them for months I had to do all the paper work to get this fix, which was too much to do. I had to wait couple of year more to have a clean file. Thanks La Capitale !!!