Car Insurance Reviews
La Capitale Auto Insurance Reviews
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(28 reviews)
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Agent/rep knowledge (1)
Billing/payments (1)
Cancellation experience (3)
Claim - not-at-fault (1)
Claim - rental car (1)
Claim - repair shop (1)
Claim - windshield/glass (1)
Complaints/ombudsman (2)
Insurance Rates, Prices (1)
New purchase experience (1)
Policy coverage (5)
Rates for bad drivers (1)
Rates for good drivers (1)
Review author
I had wind/hail damage on my SUV last week, so I was hoping to get some nasty looking dents and scratches fixed. Filling a claim is easy, but despite calling several times every day to get my claims processed, I have yet to reach anyone! It always goes straight to voice mail. I also emailed, asked to speak to the claims' person's supervisor, you name it, and nothing. I found out that they only have a couple staff to handle claims like mine, so them picking up or returning your call is like winning the lottery. Needless to say, I'm shopping for a new insurer.