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La Capitale Auto Insurance Reviews

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(28 reviews)
La Capitale
2 out of 5 stars:
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Unreachable claims department

by Eric0073 on May 9, 2018
1 out of 5 stars

I had wind/hail damage on my SUV last week, so I was hoping to get some nasty looking dents and scratches fixed. Filling a claim is easy, but despite calling several times every day to get my claims processed, I have yet to reach anyone! It always goes straight to voice mail. I also emailed, asked to speak to the claims' person's supervisor, you name it, and nothing. I found out that they only have a couple staff to handle claims like mine, so them picking up or returning your call is like winning the lottery. Needless to say, I'm shopping for a new insurer.

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