Awful awful customer service..
by Morth2 on Dec 6, 2016
1 out of 5 stars
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The customer phone service are awful awful, arrogant, Abnouxious, very mean and rude, Definitely I will leave after my contract ends with them, these people behind the phone try their best to make you look stupid, and if you say something wrong about your vehicle or insurance, they respond in a lecture way that is very very rude. To name an example, she asked me, can you cover the windshield glass crack with a looney, and my mistake that the line was cutting and i didn't hear the word looney, sooo I said excuse me, she responded rudely, you live in Canada sir, you should know what looney is!! What the hell.. and then again, they say press 9 for English and then a French girl comes on the phone, and she say very rudely I don't speak English and then you are so stupid for them if you ask questions. I don't recommend their service to anyone.. their awful awful..