Car Insurance Reviews

AMA Auto Insurance Reviews

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(71 reviews)
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Privacy Concerns

by AMA Not so good on Dec 19, 2023
1.5 out of 5 stars

I recently phoned AMA to let them know I wouldn’t be renewing my auto insurance. I did this because when I didn’t renew my home insurance I was plagued with email messages, phone calls, and letters about renewing my home insurance. I wanted to avoid that.

The representative kept saying I was cancelling my policy. I clarified that I was not cancelling it - I wanted it to continue until the policy’s end date in December.

This week I received a letter confirming that I asked them to ‘cancel’ my automobile policy. I would have ignored this except at the bottom of the letter it indicated they had CC’d the company that I have a loan with for my vehicle.

Why did they violate my privacy? Do they own shares in that finance company! Even so wouldn’t that be an inappropriate conflict of interest?

If they were concerned I was going to break the law by not having insurance, why write to a company that can’t enforce that law?
It seems to me this was a kind of juvenile petulant tactic to show their displeasure that I wasn’t renewing with them.

I had insurance with another company which took effect a day before my AMA policy expired before even advising them I was not going to renew with them. That really isn’t their business and I feel it’s a breach of my privacy. Not professional or appropriate.

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Horrible Service

by Frustrated on May 27, 2022
1 out of 5 stars

As a long-time AMA member, I visited Sunridge AMA today to pay my corporate annual return. After standing in line for almost exactly an hour the person two people behind me were moved ahead of everyone and served. How ridiculous is that? There were three people at separate windows however one was wandering around like a dodo bird and two were serving one customer. When I asked why the service was so terrible I was told that they were training a new employee. How does that become the customer's problem? Having been in management most of my life I really wanted to jump in and establish some professionalism and service in these employees. Whoever manages this location should be removed.
AMA if this is the best you can do you should be ashamed of yourself.
I will go to Willow Park from now on even though it is far from where I live.
You advertise service! Why don’t you deliver?
It must be either you are not equipped to, simply don’t care, or are just plain stupid!
This location is a disgrace to AMA.

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