AMA Auto Insurance Reviews

During COVID times, my father was in and out of the hospital and I was in an air cast for almost 6 months. My daughter and I worked together to become a multigenerational household to reduce expenses. Unfortunately, by doing this, the AMA decided that by having my daughter and son-in-law in the same home, I have to put them as full-time drivers on my policy changing my insurance payments from ~233$ per month to~550$ per month. Resetting my policy back to day 1. They then demanded that I pay the first 3 months immediately as a new client/policy, not even taking into account the 15 interrupted years as a client. It’s heartbreaking to be treated so poorly. There was some miscommunication during the move, but it was not necessary to be so aggressive and threatening in their response. I guess this is just an invitation for me to leave and look for a different insurance company that cares about loyalty, history and compassion during difficult times.

Couldn't get in touch with our Agent ever. Asked 4 times for claim forms that were always in the mail. I ended up with a concussion and months of therapy. Didn't realize what was happening to me. I needed care as concussions do not show up right away as I have learned. Had to get a 4 legged cane, sunglasses and double vision before I could get therapy for it. I am so mad at them. My insurance company was not there for me. I should've sued my husband that was driving I might have gotten something. Thankfully my doctor arranged free therapy treatments but I could've used double the amount I got. 3 months 'till I felt that I could continue therapy at home by myself. I hate AMA. The chances of getting another concussion have increased.