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AMA Auto Insurance Reviews

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(71 reviews)
AMA
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
11.1%
Agent/rep availability
11.1%
Claim - adjuster
11.1%

Top negative trending topics ?

Agent/rep attitude
55.6%
Agent/rep knowledge
33.3%
Phone wait times
33.3%
Agent/rep availability
22.2%
Cancellation experience
22.2%
Claim - adjuster
22.2%
Agent/rep callbacks
11.1%
Cancellation fee
11.1%
Claim - denial
11.1%
Online quoting
11.1%
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Claim - adjuster (1) Claim payout amount (1) Claim processing time (1) Rates competitiveness (1) Rates in bundle (1)
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Consumer (1)
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insurance claim

by souvlakinator on Mar 14, 2017
3.5 out of 5 stars

I've only had one insurance claim with AMA and it was a good experience. i had $8000 dollars of cosmetic damage from severe weather and within 2 days my insurance appraisal was complete and was instructed to proceed to finding a repair shop. ill be the first to admit AMA is little on the pricy side but i have never had an issue with customer service, lack of transparency, registration of vehicles and insuring of vehicles/home. if you are looking for cheap insurance, there is a reason you get cheap insurance.

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Review topics
Claim - adjuster Claim payout amount Claim processing time